Five9 Channel Sales Insights: How to Grow CCaaS Sales with Five9
The contact center can be a complex environment. It’s important you understand the issues your prospects are facing and what you can do to help solve them. That’s why we put together an educational series to help you better understand your prospects’ pain points and the Five9 solution.
Once logged in, you can use the chapters feature to skip around and tune into the topics that interest you the most. We’ll be discussing:
- Why your prospects should leave on-prem, and quickly
- How to tell when a prospect is ready to integrate their contact center with their CRM
- A high-level summary of the Salesforce-Five9 integration
- Workforce optimization (WFO): what it is, why your prospect cares, and the robust array of Five9 solutions